Complete Your 333pet Account Verification
Account verification — sometimes called KYC — is how we make sure your wallet and your account belong to the same person. It is not a barrier; it is what keeps your funds safe if your device is ever lost or your account access is disputed. The documents we need are standard: a national identity card or passport, and confirmation that the
mobile wallet number you use for deposits matches your registered name. Uploading takes a few minutes. We review submissions and contact you through the account message centre if anything needs a second look.
- Go to account settings — Find the verification section under your account profile and open the document upload screen.
- Upload your ID — Submit a clear photo of your national identity card or passport — both sides if the card carries info on the reverse.
- Confirm wallet ownership — Verify that the bKash, Nagad or Rocket number on file matches the name on your submitted ID document.
- Await confirmation — Our team reviews the documents and updates your verification status. You'll see the result in your account message centre.