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How 333pet Handles Your Personal Information

This Privacy Policy explains exactly what information we collect when you open an account with 333pet, how we use it, and how you can control it.

Account data protectionbKash, Nagad, Rocket payment data handlingCookie and device transparencyYour right to request data changesBangladesh-region eligibility applies
333pet How 333pet Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, reach our support team directly. We handle privacy requests separately from standard account queries, so use the dedicated privacy contact path below. Response times depend on the nature of your request and any verification steps we need to complete to confirm your identity before we act.

Email Privacy Request Send your data access or deletion request by email. Include your registered account email and a brief description of what you need us to action.
Live Chat — Account Verification Open the live chat from your account dashboard. Our team will confirm your identity and route your privacy query to the right team.
In-Account Settings Path Go to Account Settings, then Privacy, to review the data fields we hold and submit a correction request directly without contacting support.
DATA SECURITY AND RETENTION

How We Protect and Retain Your Account Data

We apply SSL encryption across every page of the 333pet platform — from the login screen through to your wallet and account history. Your account password is stored as a hashed value, which means we cannot read it in plain text even internally. Session tokens expire after a period of inactivity, which reduces exposure if you step away from your device. Data retention periods vary by data type: financial records linked to bKash, Nagad, or Rocket transactions are kept for as long as legally required for audit purposes, while optional preference data can be cleared on your request.

SSL Encryption on All Pages

Every connection between your device and our platform is encrypted. This covers your login, wallet actions, and any form where you enter personal details.

Hashed Password Storage

Your password is never stored in readable form. We use one-way hashing so that even internal access cannot expose your credentials.

Cookie Controls in Your Browser

We use functional and analytics cookies. You can manage or block non-essential cookies through your browser settings at any time without losing account access.

Data Retention and Deletion Policy

Payment records are kept for the period required under applicable financial rules. Optional profile data can be flagged for deletion — contact our privacy team to start the process.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders about how their data is managed, what rights they have, and how to act on those rights. If your question is not here, reach us through live chat or the in-account privacy settings path.

We collect your name, email address, contact number, and device information at registration. Payment activity via bKash, Nagad, or Rocket adds transaction references to your account record.

We share data only with payment processors like bKash and Nagad, fraud-prevention services, and authorities where local law requires disclosure. We do not sell your personal data.

Submit a data access request by email or through Account Settings under Privacy. We will verify your identity first, then provide the data we hold on your account.

Yes. Contact our privacy team by email or live chat. Note that financial records linked to bKash, Nagad, or Rocket transactions may need to be retained for the legally required period.

We use functional cookies to keep you logged in and analytics cookies to understand platform usage. You can block non-essential cookies in your browser settings without losing account access.

Applicability depends on your local law and the eligible regions we serve. Review the terms for your jurisdiction and consult local legal guidance if you are uncertain about your eligibility.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.